The Certified Learning & Training Operations Professional/Manager (CLTOP)™/(CLTOM)™ certification program is a prestigious and globally relevant qualification designed for professionals responsible for managing, coordinating, and optimizing the delivery of learning and training programs. In both academic and corporate environments, effective training operations are essential for ensuring the smooth execution of learning initiatives, maximizing learner engagement, and achieving measurable performance outcomes. This program equips participants with advanced knowledge in program scheduling, learner support, instructor coordination, training technology integration, performance tracking, and compliance with industry standards.
Learning and training operations go far beyond classroom or virtual session delivery—they require detailed planning, resource management, quality assurance, and continuous improvement. Participants will explore topics such as curriculum logistics, blended learning strategies, learning management systems (LMS), training analytics, and learner experience optimization. The curriculum also emphasizes operational efficiency, stakeholder communication, and alignment of training programs with organizational or institutional goals.
Whether working in an educational institution, corporate training division, professional development organization, or training consultancy, graduates of the CLTOP™/CLTOM™ program will be equipped to deliver seamless, impactful, and results-oriented training operations.
Certification Program Objectives:
Upon completing the Certified Learning & Training Operations Professional/Manager (CLTOP)™/(CLTOM)™ program, participants will be able to:
- Understand Learning & Training Operations Fundamentals – Gain a complete overview of operational processes for training delivery.
- Plan and Coordinate Training Programs – Schedule sessions, manage resources, and ensure timely execution.
- Leverage Technology for Training Efficiency – Utilize LMS, virtual platforms, and training tools to streamline delivery.
- Manage Learner and Instructor Engagement – Foster an environment that supports active participation and knowledge retention.
- Ensure Quality, Compliance, and Standardization – Meet industry standards, accreditation requirements, and organizational policies.
- Measure Training Effectiveness – Use data and analytics to evaluate outcomes and improve programs.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years relevant experience for Professional level (CLTOP)™, or 5+ years for Manager level (CLTOM)™.
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CLTOP™/CLTOM™, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Fundamentals of Learning & Training Operations Management
- Module 2: Program Scheduling, Resource Allocation, and Logistics
- Module 3: Learning Management Systems (LMS) and Technology Integration
- Module 4: Learner Engagement, Instructor Support, and Stakeholder Communication
- Module 5: Quality Assurance, Compliance, and Standardization in Training Delivery
- Module 6: Training Performance Measurement and Continuous Improvement
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CLTOP™/CLTOM™ certification is ideal for professionals involved in the operational management of learning and training programs, including:
- Training Operations Managers – Overseeing end-to-end training delivery.
- Learning & Development Coordinators – Managing logistics and program execution.
- Corporate Training Administrators – Supporting employee skill development initiatives.
- Educational Program Coordinators – Organizing academic or vocational training schedules.
- LMS Administrators – Managing learning platforms and digital training systems.
- Consultants and Advisors – Providing operational solutions for training and learning organizations.
Key Benefits of CLTOP / CLTOM Certification
- Professional Recognition – Establishes you as an expert in learning and training operations.
- Career Growth – Opens leadership opportunities in L&D, education, and training management.
- Global Relevance – Applicable to training operations across industries and regions.
- Practical Learning – Focus on solving real-world training operations challenges.
- Professional Network – Connect with a global community of L&D and education professionals.
- Measurable Impact – Improve training efficiency, learner satisfaction, and program ROI.
- Best Practice Alignment – Based on internationally recognized standards for training management.
The CLTOP™/CLTOM™ certification is relevant to organizations and institutions of all sizes, empowering professionals to design, implement, and manage high-quality training operations. Whether your goal is operational excellence, career progression, or the delivery of impactful learning programs, this certification provides the expertise to succeed.
