The Certified Examination & Assessment Operations Professional/Manager (CE&AOP)™/(CE&AOM)™ certification program is a prestigious and globally relevant qualification designed for professionals managing and optimizing the processes involved in academic, professional, and corporate assessments. In today’s education and training landscape, effective examination and assessment operations are critical to ensuring fairness, integrity, compliance, and efficiency in evaluating learner performance. This program equips participants with advanced expertise in assessment planning, exam delivery, proctoring, grading, security protocols, and the integration of technology to ensure reliable and valid assessment outcomes.
Examination and assessment operations go far beyond simply conducting tests—they require strategic planning, secure logistics, stakeholder coordination, and adherence to rigorous quality and compliance standards. Participants will explore essential topics such as test blueprinting, question bank management, online and offline delivery models, exam security measures, grading workflows, data analysis for performance insights, and post-assessment reporting. The curriculum also emphasizes compliance with accreditation and regulatory requirements, ethical assessment practices, and the adoption of digital assessment technologies for improved efficiency and scalability.
Whether working in schools, universities, professional certification bodies, or corporate training divisions, graduates of the CE&AOP™/CE&AOM™ program will be equipped to design, manage, and improve examination and assessment operations that are secure, accurate, and learner-focused.
Certification Program Objectives:
Upon completing the Certified Examination & Assessment Operations Professional/Manager (CE&AOP)™/(CE&AOM)™ program, participants will be able to:
- Understand Examination & Assessment Operations Fundamentals – Gain comprehensive knowledge of planning, delivery, and evaluation processes.
- Design and Implement Assessment Frameworks – Align assessments with learning objectives and performance standards.
- Ensure Secure and Compliant Exam Administration – Apply best practices in confidentiality, integrity, and fairness.
- Leverage Technology for Assessment Management – Use online platforms, AI tools, and analytics for improved operations.
- Manage Grading, Results, and Reporting – Oversee efficient and accurate evaluation workflows.
- Drive Continuous Improvement – Use feedback and data to refine assessment processes.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years relevant experience for Professional level (CE&AOP)™, or 5+ years for Manager level (CE&AOM)™.
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CE&AOP™/CE&AOM™, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Fundamentals of Examination & Assessment Operations
- Module 2: Assessment Design, Test Blueprinting, and Question Bank Management
- Module 3: Examination Administration, Security, and Proctoring Procedures
- Module 4: Technology Integration in Online and Offline Assessment Delivery
- Module 5: Grading, Results Processing, and Performance Analytics
- Module 6: Compliance, Quality Assurance, and Continuous Improvement in Assessment Operations
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CE&AOP™/CE&AOM™ certification is ideal for professionals involved in examination and assessment operations, including:
- Examinations Managers – Overseeing academic or professional exam processes.
- Assessment Coordinators – Designing and implementing evaluation frameworks.
- Test Administration Specialists – Managing secure delivery and proctoring of exams.
- Corporate L&D Assessment Leads – Overseeing workforce skill evaluations.
- Quality Assurance Officers – Ensuring compliance and integrity in assessments.
- Consultants and Advisors – Providing operational improvement strategies for exam systems.
Key Benefits of CE&AOP / CE&AOM Certification
- Professional Recognition – Establishes you as an expert in examination and assessment operations.
- Career Growth – Opens leadership roles in education, certification, and corporate training sectors.
- Global Relevance – Applicable to assessment operations worldwide.
- Practical Learning – Addresses real-world challenges in secure and efficient exam delivery.
- Professional Network – Connect with a global community of assessment and education professionals.
- Measurable Impact – Improve exam integrity, operational efficiency, and learner satisfaction.
- Best Practice Alignment – Based on internationally recognized standards for assessment management.
The CE&AOP™/CE&AOM™ certification applies to academic, professional, and corporate training environments, empowering professionals to deliver assessments that are secure, reliable, and aligned with best practices. Whether your goal is to enhance operational efficiency, maintain compliance, or ensure fair and accurate evaluation, this program provides the knowledge and skills to succeed.
