The Certified Property & Facilities Operations Professional/Manager (CPFOP)™/(CPFOM)™ certification program is a prestigious and globally recognized qualification designed for professionals responsible for the strategic and day-to-day management of properties and facilities. In today’s competitive and compliance-driven environment, effective facilities operations go beyond maintenance—they encompass asset optimization, tenant satisfaction, sustainability, and operational cost control. This program equips participants with advanced expertise in managing commercial, residential, and industrial properties, as well as ensuring facility infrastructure operates safely, efficiently, and in alignment with organizational goals.
Property and facilities operations cover a broad range of functions, including preventive and corrective maintenance, vendor and contractor management, lease administration, space planning, energy efficiency, and compliance with health, safety, and environmental regulations. Participants will explore topics such as asset lifecycle management, building automation systems (BAS), sustainable facility design, emergency preparedness, and technology integration to streamline operations. The curriculum emphasizes performance monitoring, budget optimization, and strategic planning to maximize property value and operational efficiency.
Whether managing a single building, a multi-site facility portfolio, or overseeing outsourced facility services, graduates of the CPFOP™/CPFOM™ program will be prepared to lead property and facilities operations that balance service quality, sustainability, and financial performance.
Certification Program Objectives:
Upon completing the Certified Property & Facilities Operations Professional/Manager (CPFOP)™/(CPFOM)™ program, participants will be able to:
- Understand Integrated Property and Facilities Management – Gain expertise in operations, maintenance, and asset optimization.
- Implement Preventive and Predictive Maintenance Programs – Enhance facility reliability and reduce downtime.
- Optimize Space Utilization and Tenant Experience – Manage occupancy planning and service delivery for high satisfaction.
- Leverage Technology for Operational Excellence – Apply building automation, CMMS, and IoT-enabled monitoring systems.
- Ensure Compliance and Risk Management – Adhere to safety, environmental, and legal standards.
- Promote Sustainable Operations – Integrate energy efficiency, waste reduction, and green building practices.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years relevant experience for Professional level (CPFOP)™, or 5+ years for Manager level (CPFOM)™.
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CPFOP™/CPFOM™, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Fundamentals of Property and Facilities Operations
- Module 2: Maintenance Management, Asset Lifecycle, and Vendor Coordination
- Module 3: Space Planning, Occupancy Management, and Tenant Relations
- Module 4: Technology Integration, Building Automation, and Smart Facility Systems
- Module 5: Compliance, Risk Management, and Emergency Preparedness
- Module 6: Sustainability, Energy Management, and Operational Performance Optimization
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CPFOP™/CPFOM™ certification is ideal for professionals involved in property and facility operations, including:
- Facilities Managers and Supervisors – Overseeing maintenance, safety, and operational workflows.
- Property Managers – Managing real estate assets, leases, and tenant relationships.
- Operations Managers – Coordinating multi-site or complex facility portfolios.
- Building Engineers and Maintenance Specialists – Implementing technical and preventive maintenance programs.
- Sustainability Coordinators – Driving green building and energy management initiatives.
- Consultants and Advisors – Providing strategic guidance on property and facility optimization.
Key Benefits of CPFOP / CPFOM Certification:
- Professional Recognition – Establishes you as a certified expert in property and facilities operations.
- Career Growth – Expands opportunities in real estate, corporate facilities, and asset management.
- Global Relevance – Skills applicable across industries and geographies.
- Practical Learning – Real-world strategies for facility optimization and asset performance.
- Professional Network – Connect with global property and facility management professionals.
- Measurable Impact – Improve service delivery, reduce costs, and increase asset value.
- Best Practice Alignment – Based on international property and facility management standards.
The CPFOP™/CPFOM™ certification empowers professionals to manage property and facilities operations that are efficient, sustainable, and cost-effective. Whether your goal is to enhance asset performance, improve tenant satisfaction, or implement cutting-edge facility technology, this program provides the skills to succeed.
