The Certified Payments & Settlements Operations Professional/Manager (CPSOP)™/(CPSOM)™ certification program is a prestigious and globally relevant qualification designed for individuals aiming to master the processes, systems, and regulations governing payments and settlements in the financial services industry. In today’s fast-paced and highly regulated environment, efficient payment and settlement operations are vital to ensuring transaction integrity, mitigating risks, maintaining liquidity, and fostering trust in the financial system. This program equips participants with advanced expertise in domestic and cross-border payment systems, real-time gross settlement (RTGS), automated clearing house (ACH) processes, card payment networks, and digital payment platforms.
Payments and settlements operations go far beyond moving funds—they encompass the end-to-end processes that ensure money transfers are executed accurately, securely, and in compliance with regulatory frameworks. Participants will explore topics such as payment clearing mechanisms, liquidity and collateral management, fraud detection, compliance with international standards, and the integration of innovative technologies such as blockchain and instant payment solutions. The curriculum emphasizes operational efficiency, risk mitigation, and alignment with the latest global payment regulations and standards.
Whether working in a bank, payment service provider, fintech company, or clearinghouse, graduates of the CPSOP™/CPSOM™ program will be equipped to manage complex payment workflows, adapt to evolving regulations, and implement cutting-edge solutions in payment and settlement operations.
Certification Program Objectives:
Upon completing the Certified Payments & Settlements Operations Professional/Manager (CPSOP)™/(CPSOM)™ program, participants will be able to:
- Understand Payment and Settlement Ecosystems – Gain comprehensive knowledge of domestic, cross-border, and digital payment systems.
- Manage Clearing and Settlement Processes – Ensure accuracy, timeliness, and security in transaction execution.
- Implement Risk and Compliance Protocols – Apply AML, KYC, and payment industry regulations to mitigate operational risks.
- Leverage Technology for Payment Efficiency – Integrate real-time payment platforms, automation, and blockchain solutions.
- Optimize Liquidity and Collateral Management – Maintain operational readiness and manage settlement risks.
- Enhance Fraud Detection and Prevention – Use data analytics and monitoring tools to safeguard transactions.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years relevant experience for Professional level (CPSOP)™, or 5+ years for Manager level (CPSOM)™.
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CPSOP™/CPSOM™, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Fundamentals of Payments and Settlements Systems
- Module 2: Clearing Mechanisms and Real-Time Gross Settlement (RTGS)
- Module 3: Domestic, Cross-Border, and Digital Payment Processes
- Module 4: Risk Management, Compliance, and Fraud Prevention in Payments
- Module 5: Technology Integration – Instant Payments, Blockchain, and Automation
- Module 6: Liquidity Management, Operational Resilience, and Performance Optimization
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CPSOP™/CPSOM™ certification is ideal for professionals working in payments, settlements, and related financial operations, including:
- Payments Operations Specialists and Managers – Overseeing day-to-day transaction processing.
- Settlement Officers and Clearing Managers – Managing transaction finality and liquidity requirements.
- Banking and Fintech Professionals – Integrating and optimizing payment services.
- Risk and Compliance Officers – Ensuring adherence to payment industry regulations.
- Treasury and Cash Management Professionals – Handling liquidity and settlement risk.
- Consultants and Advisors – Providing strategic and operational guidance on payment systems.
Key Benefits of CPSOP / CPSOM Certification:
- Professional Recognition – Establishes you as an expert in payments and settlements operations.
- Career Growth – Opens leadership roles in banking, fintech, and payment networks.
- Global Relevance – Skills applicable to domestic and international payment environments.
- Practical Learning – Real-world case studies of payment and settlement systems.
- Professional Network – Connect with global payments and financial operations professionals.
- Measurable Impact – Improve transaction efficiency, risk control, and customer trust.
- Best Practice Alignment – Based on international payment system and settlement standards.
The CPSOP™/CPSOM™ certification equips professionals with the technical expertise, regulatory knowledge, and operational skills to excel in the dynamic world of payments and settlements. Whether your goal is operational excellence, risk mitigation, or technological innovation in payment systems, this program provides the foundation for success.
