The Certified Business Operations Professional/Manager (CBOP)™/(CBOM)™ certification program is a prestigious and globally recognized qualification designed for professionals overseeing the day-to-day operations that drive organizational success. In today’s competitive and rapidly changing business environment, strong operations management ensures efficiency, cost control, scalability, and customer satisfaction. This program equips participants with the skills, tools, and strategies to manage business operations effectively across industries, aligning resources, processes, and people with organizational goals.
Business operations extend beyond routine management—they involve strategic planning, workflow optimization, financial oversight, risk management, and the integration of technology to improve decision-making. Participants in this program will explore best practices in process design, cross-functional coordination, performance measurement, compliance, and customer-focused operations. The curriculum emphasizes operational agility, continuous improvement, and innovation to sustain growth and competitive advantage.
Whether working in manufacturing, services, technology, or start-ups, graduates of the CBOP™/CBOM™ program will be prepared to lead high-performing teams, streamline processes, and deliver measurable business value.
Certification Program Objectives:
Upon completing the Certified Business Operations Professional/Manager (CBOP)™/(CBOM)™ program, participants will be able to:
- Understand Core Business Operations – Gain comprehensive knowledge of operational functions across industries.
- Optimize Processes and Workflows – Apply Lean, Six Sigma, and Kaizen principles to improve efficiency.
- Manage Resources and Financials – Align budgets, people, and assets with strategic objectives.
- Leverage Technology and Analytics – Use ERP, BI, and automation tools for smarter decision-making.
- Ensure Risk Management and Compliance – Build resilient operations aligned with governance and regulations.
- Enhance Customer and Stakeholder Value – Deliver operational outcomes that improve satisfaction and business growth.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years relevant experience for Professional level (CBOP)™, or 5+ years for Manager level (CBOM)™.
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CBOP™/CBOM™, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Business Operations Fundamentals
- Module 2: Supply Chain Management
- Module 3: Inventory Control and Management
- Module 4: Process Optimization and Efficiency
- Module 5: Quality Management Systems
- Module 6: Performance Measurement and Analysis
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CBOP™/CBOM™ certification is ideal for professionals and leaders responsible for operational excellence, including:
- Business Operations Managers – Overseeing cross-departmental workflows and efficiency.
- Operations Analysts and Coordinators – Supporting process optimization and execution.
- Project and Program Managers – Aligning operations with strategic project goals.
- Entrepreneurs and Business Owners – Managing day-to-day operations for growth and scale.
- Finance and Compliance Officers – Ensuring operational alignment with governance and financial controls.
- Consultants and Advisors – Delivering business operations transformation strategies.
Key Benefits of CBOP / CBOM Certification:
- Professional Recognition – Establishes credibility as an expert in managing business operations.
- Career Advancement – Opens pathways to leadership and senior management roles.
- Cross-Industry Relevance – Skills applicable across sectors such as services, technology, logistics, and manufacturing.
- Practical Learning – Real-world applications of business operations frameworks.
- Global Network – Connect with a worldwide community of business and operations leaders.
- Measurable Impact – Improve efficiency, reduce costs, and strengthen organizational performance.
- Best Practice Alignment – Based on globally recognized standards in operations and business management.
The CBOP™/CBOM™ certification prepares professionals to lead business operations with efficiency, strategy, and innovation. Whether your focus is on optimizing workflows, integrating technology, or driving customer satisfaction, this program provides the expertise to succeed in dynamic global markets.
