The Certified Education Operations Professional/Manager (CEOP)™/(CEOM)™ certification program is a prestigious and globally relevant qualification designed for professionals responsible for the strategic and operational management of educational institutions and training organizations. In a rapidly evolving education landscape, effective operations management is essential to ensure smooth academic delivery, regulatory compliance, student satisfaction, and institutional growth. This program equips participants with advanced knowledge in academic administration, resource allocation, faculty coordination, student services, quality assurance, and the integration of technology for efficient and impactful education management.
Education operations go far beyond classroom delivery—they require coordinated planning of curricula, facilities, admissions, examinations, staff development, budgeting, and student engagement initiatives. Participants will explore critical topics such as academic scheduling, learning management systems (LMS), policy implementation, data-driven decision-making, and continuous improvement frameworks. The curriculum also emphasizes compliance with accreditation standards, safeguarding policies, and sustainable practices within the education sector.
Whether managing a school, university, vocational institute, or corporate training division, graduates of the CEOP™/CEOM™ program will be prepared to optimize educational operations, improve institutional performance, and enhance the overall learning experience.
Certification Program Objectives:
Upon completing the Certified Education Operations Professional/Manager (CEOP)™/(CEOM)™ program, participants will be able to:
- Understand Education Operations Fundamentals – Gain a complete overview of academic and administrative functions in education.
- Manage Academic and Administrative Processes – Oversee curriculum delivery, scheduling, and operational workflows.
- Enhance Student Services and Engagement – Implement systems to support student success and satisfaction.
- Leverage Technology for Education Management – Use LMS, ERP systems, and analytics to improve efficiency.
- Ensure Compliance and Quality Assurance – Maintain adherence to accreditation, regulatory, and institutional standards.
- Promote Sustainable and Inclusive Practices – Foster equitable access, resource efficiency, and institutional resilience.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years relevant experience for Professional level (CEOP)™, or 5+ years for Manager level (CEOM)™.
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CEOP™/CEOM™, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Fundamentals of Education Operations and Institutional Management
- Module 2: Academic Planning, Scheduling, and Curriculum Delivery
- Module 3: Student Services, Engagement, and Support Systems
- Module 4: Technology Integration – LMS, ERP, and Data Analytics
- Module 5: Quality Assurance, Accreditation, and Regulatory Compliance
- Module 6: Sustainability, Inclusivity, and Continuous Improvement in Education Operations
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CEOP™/CEOM™ certification is ideal for professionals managing or aspiring to manage educational institutions and training organizations, including:
- Education Operations Managers – Overseeing the daily running of schools, universities, or training centers.
- Academic Administrators – Coordinating academic programs, schedules, and faculty support.
- Student Affairs Officers – Enhancing the student experience and engagement.
- Institutional Quality and Compliance Officers – Ensuring adherence to education standards and regulations.
- Corporate Learning & Development Managers – Managing workplace education and training programs.
- Consultants and Advisors – Offering operational improvement strategies for education providers.
Key Benefits of CEOP / CEOM Certification
- Professional Recognition – Establishes you as a certified expert in education operations management.
- Career Growth – Opens opportunities for leadership positions in schools, universities, and training institutions.
- Global Relevance – Applicable to education operations worldwide.
- Practical Learning – Addresses real-world operational challenges in academic environments.
- Professional Network – Connect with a global community of education and training professionals.
- Measurable Impact – Improve institutional efficiency, student outcomes, and stakeholder satisfaction.
- Best Practice Alignment – Based on internationally recognized standards for education operations.
The CEOP™/CEOM™ certification applies to a wide range of educational environments, empowering professionals to lead efficient, compliant, and student-focused operations. Whether your goal is institutional growth, operational excellence, or enhancing the learning experience, this program provides the skills and expertise to succeed.
