The Certified Food & Beverage Operations Professional/Manager (CFBOP)™/(CFBOM)™ certification program is a specialized and internationally recognized qualification designed for professionals overseeing the dynamic and high-demand food and beverage (F&B) sector. As F&B operations play a critical role in hospitality revenue, guest satisfaction, and brand reputation, this program equips participants with the knowledge and skills to plan, organize, and manage all aspects of F&B service and production. From menu planning to cost control, and from customer service to compliance with food safety standards, the program ensures professionals are well-prepared to deliver excellence in every aspect of F&B operations.
Food and beverage management extends far beyond serving meals—it requires integrating operational efficiency, quality assurance, menu innovation, supply chain management, and exceptional service delivery. Participants will explore essential topics such as kitchen and restaurant operations, catering management, beverage service standards, food costing, procurement strategies, and waste reduction. The curriculum also covers global culinary trends, dietary considerations, sustainability practices, and the use of technology such as POS systems, inventory software, and digital ordering platforms. The focus is on blending creative flair with business acumen to ensure profitability, consistency, and guest satisfaction.
Whether managing a fine-dining restaurant, directing F&B operations for a hotel, running a catering business, or leading a multi-unit chain, graduates of the (CFBOP)™/(CFBOM)™ program will gain the ability to develop innovative menus, maintain high service standards, optimize operational workflows, and ensure compliance with food safety and hygiene regulations. They will be equipped to manage diverse teams, control costs, enhance customer loyalty, and adapt to changing market demands. This combination of strategic, operational, and customer-centric expertise enables certified professionals to deliver measurable results in revenue growth, efficiency, and guest satisfaction in any F&B environment.
Certification Program Objectives:
Upon completing the Certified Food & Beverage Operations Professional/Manager (CFBOP)™/(CFBOM)™ program, participants will be able to:
- Understand Core F&B Operations Principles – Gain expertise in the structure, functions, and management of food and beverage services.
- Ensure Quality and Service Excellence – Implement high standards of food production, presentation, and customer service.
- Manage Costs and Resources – Apply cost control measures, budgeting, and inventory management to maximize profitability.
- Leverage Technology – Use POS, ordering platforms, and inventory systems for operational efficiency.
- Promote Food Safety and Compliance – Maintain strict adherence to hygiene standards and regulatory requirements.
- Incorporate Sustainability Practices – Integrate eco-friendly sourcing, waste reduction, and responsible consumption initiatives.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years’ relevant experience for Professional level (CFBOP), or 5+ years for Manager level (CFBOM).
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CFBOP/CFBOM, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Fundamentals of Food & Beverage Operations
- Module 2: Kitchen Management, Menu Planning, and Cost Control
- Module 3: Beverage Service, Bar Management, and Wine Knowledge
- Module 4: Customer Service Excellence in F&B Settings
- Module 5: Food Safety, Hygiene, and Regulatory Compliance
- Module 6: Technology, Sustainability, and Innovation in F&B Operations
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CFBOP/(CFBOM) certification is ideal for professionals seeking to advance in hospitality operations, including:
- Restaurant Managers and Supervisors – Overseeing daily F&B operations for quality and efficiency.
- Executive Chefs and Kitchen Managers – Leading kitchen operations, menu development, and culinary teams.
- Beverage Managers and Sommeliers – Managing beverage programs and service standards.
- Hotel F&B Directors – Coordinating multi-outlet hotel food and beverage services.
- Catering and Banquet Managers – Planning and executing large-scale events and catering operations.
- Hospitality Consultants – Providing operational and service improvement solutions.
- Entrepreneurs and Business Owners – Leading independent restaurants, cafes, or F&B chains.
Key Benefits of CFBOP / CFBOM Certification:
- Professional Recognition – Establishes you as an authority in F&B operations management.
- Career Growth – Opens opportunities for leadership roles in hotels, restaurants, catering, and events.
- Global Relevance – Skills applicable in hospitality, tourism, cruise lines, and institutional catering.
- Practical Learning – Based on real-world F&B operational challenges and solutions.
- Professional Network – Connect with a global community of hospitality professionals.
- Measurable Impact – Improve profitability, service quality, and operational efficiency.
- Best Practice Alignment – Based on international food service and hospitality standards.
The CFBOP/(CFBOM) certification is applicable across hotels, restaurants, catering businesses, cruise ships, and institutional food service providers. Whether aiming for career advancement, operational excellence, or enhanced guest satisfaction, this program provides the tools, strategies, and industry insights needed to lead successful food and beverage operations in a competitive global marketplace.
