The Certified Network Operations Professional/Manager (CNOP)™/(CNOM)™ certification program is a prestigious and globally recognized qualification designed for professionals responsible for ensuring the stability, efficiency, and security of enterprise network infrastructure. In today’s highly connected digital environment, uninterrupted network operations are critical for supporting business continuity, secure communications, and digital transformation initiatives. This program equips participants with the technical expertise, operational processes, and strategic management skills needed to oversee complex network environments, optimize performance, and respond to emerging challenges.
Network operations go beyond basic monitoring—they involve proactive maintenance, incident management, capacity planning, and the integration of automation and analytics for real-time insights. Participants in this program will explore topics such as network architecture, fault management, traffic analysis, security operations, performance optimization, disaster recovery, and regulatory compliance. The curriculum emphasizes operational excellence, service-level management, and leveraging next-generation technologies such as SDN (Software-Defined Networking), NFV (Network Function Virtualization), and AI-driven monitoring tools.
Whether managing corporate LAN/WAN infrastructure, service provider networks, or mission-critical communications systems, graduates of the CNOP™/CNOM™ program will be prepared to lead network operations that are reliable, secure, and scalable.
Certification Program Objectives:
Upon completing the Certified Network Operations Professional/Manager (CNOP)™/(CNOM)™ program, participants will be able to:
- Understand Core Network Operations Principles – Gain a deep understanding of network architecture, protocols, and operational models.
- Monitor and Maintain Network Performance – Implement proactive measures for reliability and uptime.
- Manage Network Incidents and Faults – Apply structured processes for quick resolution and root-cause analysis.
- Leverage Automation and Analytics – Use AI-driven tools, SDN, and network automation to improve efficiency.
- Enhance Security Posture – Integrate network security monitoring and compliance into daily operations.
- Plan for Capacity and Resilience – Align network resources with future growth and disaster recovery strategies.
Certification Eligibility Criteria:
To apply for certification from The Operations Management Institute (OMI), candidates must meet the following criteria:
- A Bachelor’s degree from a recognized institution
And/or
- 0–4.9 years relevant experience for Professional level (CNOP)™, or 5+ years for Manager level (CNOM)™.
Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the OMI evaluation committee.
Certifying Examination:
- To be certified as CNOP™/CNOM™, student should take up a 1.5 hours online exam conducted by OMI.
- The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
- Professionals with relevant experience and other qualifying criteria may be exempted from the examination.
Certification Modules:
- Module 1: Fundamentals of Network Operations and Infrastructure Management
- Module 2: Network Monitoring, Fault Management, and Incident Response
- Module 3: Performance Optimization, Capacity Planning, and SLA Management
- Module 4: Network Security Operations and Regulatory Compliance
- Module 5: Automation, SDN/NFV, and AI-Driven Network Management
- Module 6: Disaster Recovery, Business Continuity, and Emerging Network Technologies
* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.
Who Should Do This Certification:
The CNOP™/CNOM™ certification is ideal for professionals involved in designing, maintaining, and optimizing network operations, including:
- Network Operations Center (NOC) Engineers/Managers – Monitoring and managing enterprise or service provider networks.
- Network Administrators – Maintaining performance, security, and stability of corporate networks.
- IT Infrastructure Managers – Overseeing integrated network and systems operations.
- Telecommunications Specialists – Managing backbone and access networks.
- Cybersecurity Operations Professionals – Integrating security into daily network operations.
- Consultants and Advisors – Providing strategic guidance on network optimization and reliability.
Key Benefits of CNOP / CNOM Certification:
- Professional Recognition – Establishes you as an expert in managing complex network operations.
- Career Growth – Opens opportunities in NOC leadership, network engineering, and infrastructure management.
- Global Relevance – Applicable to networks in diverse industries and geographies.
- Practical Learning – Focused on real-world operational challenges and solutions.
- Professional Network – Connect with a global community of network and IT operations professionals.
- Measurable Impact – Improve uptime, performance, and cost-efficiency of network operations.
- Best Practice Alignment – Built on industry standards such as ITIL, ISO, and global networking frameworks.
The CNOP™/CNOM™ certification equips professionals to deliver high-performing, secure, and resilient network operations that support organizational goals and digital transformation initiatives. Whether your aim is operational excellence, network reliability, or technological innovation, this program provides the expertise to lead in the evolving world of network management.
